Privacy Policy

01 Information We Collect

We collect information that you provide directly to us when you use our platform. This includes:

• Name: To identify you on the platform.
• Phone Number: For account verification and communication.
• Email Address: For service updates and support.
• Service Address: To connect you with nearby providers.
• Device Information: To optimize platform performance.
• Payment Information: For processing transactions.
• Location Data: To provide location-based services.

02 How We Use Information

We use the collected information for the following purposes:

• To process bookings and manage your account.
• To connect users with relevant service providers.
• To improve platform services and user experience.
• To provide customer support and resolve issues.
• To prevent fraud, misuse, and ensure platform safety.

03 Data Protection

FixoraX uses reasonable security practices and technical measures to protect user information from unauthorized access, disclosure, or misuse.

04 Third-Party Sharing

User information may be shared with:

• Verified service providers: To enable service delivery.
• Payment gateway partners: To process secure payments.
• Legal authorities: When required by law or to protect our rights.

05 Cookies

FixoraX may use cookies and analytics tools to enhance user experience, analyze platform usage, and personalize content.

06 User Rights

Users may request account deletion or data updates by contacting our customer support team. We respect your right to control your personal information.